Dear friends, colleagues, patients and others in our human community –
I do hope this letter finds you well amidst the present turmoil. It is true that the threat of this viral invader is very real, and we must take significant action to protect all members of our society. This being the case, please remember that the combined intelligence, ingenuity and integrity of the human spirit is far superior to that of any foreign contagion. We will get through this together, especially if we cooperate in careful consideration, thoughtful communication, and diligent action.
Please understand and know that this practice intends to be open while meeting or exceeding all guidelines recently set forth by the CDC and the Governor’s Office to control the spread of this virus, particularly as it may pertain to the delivery of dental care. Our exact protocols are available in a separate document. We fully appreciate that many of the patients cared for in our setting are among those at most risk for poor outcomes, if they did contract the illness. And thus in response and until further notice, we will be providing 100% private prosthodontic care only for those patients qualifying for emergency or urgent treatment. This means that any patient seen in this office will be the only patient in the building, and will have absolutely no contact or potential of contact with another patient. Between patients, all standard and additional recommended disinfection and sterilization procedures will be implemented for treatment and common areas.
At this time, we are specifically evaluating each patient’s unique circumstances in regard to the new guidelines, planned appointments and care, as well as timing and urgency. We will be contacting every patient on our current schedule to discuss these particulars, working together with each to achieve the optimal resolution. We look forward to that progress.
In closing, please know that we take this pandemic, as well as the responsibility to provide safe and exceptional dental care, very seriously. With that understanding, it is also known to medical science that happy patients, or those in a better emotional state, are more resistant to illness and respond better to therapy. Please take care of yourself both physically and mentally. We wish you peace and all our best.
C. Scott Schmitt, DMD MS